Privacy Policy

Prends Web Studio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prendsweb.ca, including any other media form, media channel, or mobile website related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

of this privacy policy, please do not access the site.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, email address, phone number, and business details that you voluntarily give to us when you choose to participate in various activities related to the Site, such as filling out our contact/message form.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Respond to customer service requests and product inquiries.
Monitor and analyze usage and trends to improve your experience with the Site (via tools like Google Site Kit).
Deliver, maintain, and optimize our web design and local SEO services.
Prevent fraudulent transactions and protect against criminal activity.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, primarily with Third-Party Service Providers who perform services for us or on our behalf, including hosting providers (Hostinger), data analysis, email delivery, and customer service.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures (including SSL encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

Under Canadian privacy laws (PIPA/PIPEDA), you have the right to request access to the personal information we hold about you, to request that it be corrected, or to request that it be deleted from our records.

If you would like to exercise any of these rights, please contact us at:

Email: info@prendsweb.ca
Location: Metro Vancouver, British Columbia